Privacy Policy

Because our application is a dynamic digital catalog, we do not require user account logins or profile creations. However, during interaction loops, we access data across two vectors:

• Voluntary Checkout Data: Your explicit cart entries, name, item sizes, and preferred quantity configurations mapped to execute your message strings over WhatsApp.
• Anonymized Telemetry Metrics: Basic viewport, device metrics, and browser configurations collected through server-side hosting deployment platforms (Vercel Analytics) for UI polish.

Our application implements an intent-driven data flow. When you choose the options "Order via WhatsApp" or "Send Order to WhatsApp", the structured text payload passes completely into the official platform ecosystem managed by Meta Platforms, Inc.

Note: Any sharing of shipping directions, residential location points, or manual transaction receipts inside the message threads happens entirely under end-to-end encryption protocols controlled directly by WhatsApp Messenger.

In strict compliance with the **Digital Personal Data Protection (DPDP) Act, 2023** regulations across India, we honor your individual privacy entitlements:

Any legal actions, disputes, statutory claims, or compliance grievances originating directly from the use of this digital portal, or from products manufactured by the brand, are bound exclusively to regional state laws and are subject to the exclusive jurisdiction of the courts located inside Mumbai, Maharashtra, India.

While सुगंध स्पर्श currently services customers residing strictly inside India, we have built our digital workflows to protect customer data comprehensively. As we prepare for future global releases, our data collection paradigms will dynamically integrate international frameworks, including the **General Data Protection Regulation (GDPR)** for the European Union and the **California Consumer Privacy Act (CCPA)**.